This privacy policy sets out how we protect and manage any personally identifiable information and/or data that is held as a result of any dealings you may have with Aparito in compliance with GDPR and HIPPA.

Aparito is committed to ensuring that your data, including any personally identifiable information (PII), is secure. What PII we store on our Atom5™ platform/app will vary depending on the studies that we support but may include (but is not limited to): email, video, image, audio, year of birth, country of residence.


To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Visitors to our website

When someone visits we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the site. This is to help us improve our website experience for you the user as well as the services we offer to the market. This information is processed in a way that does not identify anyone. If we do want to collect personally identifiable information through our website, we will be upfront about this and clearly state what we will use it for.

Our website may contain links to other websites of interest. Please note that once you leave our website we have no control over other websites and cannot be held accountable for any aspect of data privacy and protection.

Use of cookies

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites. We do not use cookies to:

Collect any personally identifiable information (without your express permission)

Collect any sensitive information (without your express permission)

Pass personally identifiable data to third parties

Areas of our work where we collect personally identifiable information and data

Customers and Business Contacts

Aparito processes personal data about contacts of existing and potential customers and/or any individuals associated with them through emails, by phone or electronic calendar invites. We process this personal data solely for our business contract and on the basis that it is in our legitimate interests to do so (i.e. to ensure that we can manage our relationship with our customers). This information will be retained securely for as long as necessary for the purposes set out for that business contract.

Personal Data, such as emails or phone numbers, will never be given or shared with 3rd parties without express permission.

In addition, we also have in place procedures and measures to manage and protect commercially confidential information we are required to handle through delivering our services for customers. These are normally dealt with through specific NDAs and contractual agreements as required.

When using Garmin devices, Location data is required as part of the pairing process and syncing data. We do not store this data within our apps and never share it. 

E-communications – including case studies and newsletters

If you sign up for an Aparito case study or a newsletter, we will only collect the following information:

  • Name
  • email address
  • company
  • job role

We process this personal data solely to deliver our e-communications and on the basis that we have your consent to do so, which you provide when you sign up. You can withdraw your consent at any time by clicking the “unsubscribe” link in any of our emails. We use a third-party provider,

HubSpot, to deliver our e-communications on our behalf. We will periodically clean the mailing lists to ensure they are up to date.

Social media

We use third-party providers including LinkedIn and Twitter to manage our social media interactions and they all have their privacy policies. If you contact us via social media (for example by Tweeting us), we will use your social media handle and name, together with any other personal data you provide in your communication, to respond to your correspondence. We do this on the basis that it is in our legitimate interests to do so to make sure that we handle correspondence appropriately.

Recruitment – Job applicants, Current and Former Employees

Aparito is the data controller for all information you provide during the processes of recruitment and employment.

We will only collect the information we need to progress and assess your application during the various recruitment stages; this may include third parties such as recruitment agencies. This will only be used to progress and assess your application and we do this on the basis that it is necessary to take steps at your request to decide whether to enter into a contract with you.

If you are not successful in your application, any recruitment documentation not required is confidentially destroyed and/or electronically deleted at the end of each piece of recruitment. If you are successful in your application, your personal data will be used per our Employee Data Privacy Notice, which will be provided to you on induction.

Your rights in respect of Personal Information

You may request details of personal information which we hold about you by writing to or emailing the Data Protection Officer, Aparito, Unit 11 Gwenfro, Wrexham Technology Park, Croesnewydd Road, Wrexham.

Email: info at aparito dot com

You have the right to ask us to correct inaccurate personal data that we hold about you. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Aparito may change this policy from time to time and update this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st September 2019.

You also have the following rights concerning your personal data:

  • A right to ask us to erase personal data in some circumstances.
  • A right to ask for an electronic copy of some personal data to transfer it to another data controller.
  • A right to object to the processing of your personal data where we process it on the basis of our legitimate interests.
  • A right to ask us to restrict the processing of your personal data in some circumstances.
  • A right to opt-out of direct marketing.
  • A right not to be subject to wholly automated decisions that have significant effects on you.

Questions and complaints

If you have any questions about the processing of your personal data, please contact our Data Protection Officer, Aparito, Unit 11 Gwenfro, Wrexham Technology Park, Croesnewydd Road, Wrexham. email

If you are not happy with how we have processed your personal information, you have the right to complain to the Information Commissioner’s Office. Please see for more information on how to do this.